Jobs at Edrolo

Edrolo team photo

At Edrolo, we’re transforming the way the students learn and teachers teach. Our mission is simple: to improve education. But, improving education is not easy, so we must continue to build-out a world-class team to pursue the huge opportunities in front of us.

We’re an Australian, venture-backed edtech startup with global ambitions. We are currently gaining a lot of traction, with hundreds of Australian schools as paying customers. Based in Abbotsford VIC, Edrolo provides cutting edge online education resources for high school students and teachers in both the VCE and HSC curricula.

We’re Startmate alumni and have some of Australia’s & Singapore’s brightest investors backing us (Blackbird Ventures, AirTree Ventures, Jungle Ventures).

Are you looking to take on a vital role in a growing team? To work with bleeding-edge tech to create brand-new products? Do you want to have a big impact at a fast-growing, Australian, venture-backed start-up on a worthy mission? If so, this might be the one. We’re a young company, with runs on the board, and a vision you can buy into long term.

Director of School Programs / Business Development Manager - Sydney

On the back of a successful 2015, we’re growing our sales team to further enhance the growth we are seeing in providing our cutting-edge, online HSC resource to secondary schools in New South Wales.

The Director of School Programs is focused on winning new partner schools as clients and helping existing partner schools to utilise more Edrolo product. A key aspect of the role is to ensure partner schools are set-up for effective use of Edrolo products for the long term. Importantly, we interact with and treat our partner schools with the utmost respect.

Working with schools across New South Wales (and even Hong Kong and Singapore), the Director of School Programs will ensure Edrolo grows the number of partner schools we are working with. Also, you will initially be supported by our other established Directors of School Programs and members of our Learning Innovation team in both New South Wales and Victoria. We are a team of A-players looking for another A-player to work with.

Based in our Sydney office (or, remotely if appropriate), the role allows you the opportunity to work closely with enthusiastic and spirited people who are passionate about the way education is delivered in Australia, and enhancing student learning experiences.

Our office is a relaxed and open space. We dress casually and work hard. We're constantly pushing ourselves and each other to achieve, to make things better, to drive us all forward.

Key role responsibilities

  • Building and maintaining successful client relationships with new partner secondary schools in New South Wales
  • Actively sourcing and converting new business opportunities
  • Follow our sales process and be able to regularly report on your pipeline and ensure all school information is up to date in our CRM database
  • Utilise our Learning Innovation team to enhance the Edrolo experience for new partner secondary schools in New South Wales
  • Creation, enhancement and facilitation of effective sales presentations and proposals
  • Visit schools for meetings and to provide training for both teachers and students (in-person or virtually)
  • Attendance and networking at industry-related events and conferences
  • Work alongside our existing Directors of School Programs to ensure the team succeeds as a whole
  • Strategic planning both internally and with partner schools
  • Translate product feedback and improvements to our Tech and Content teams
  • Actively participate in team meetings and discussions. Regular communication with company Founders and colleagues.
  • Other tasks as required

Role Requirements

The ideal candidate will have:

  • Bachelor degree or higher
  • A passion for improving education
  • Experience within the education sector is a plus, but not a necessity
  • Experience in a business development or sales role is a plus, but not a necessity. However, it is essential to be eager to succeed and win new business
  • Ability to demonstrate outstanding achievement in aspects of professional or learning life
  • Strong relationship building skills with the aptitude to grow and nurture client relationships
  • Be able to understand and work through a process - sales is about following a series of steps to achieve a positive outcome
  • Exceptional written and verbal communication skills and time management skills
  • Passionate about cultivating client relationships and integrating technology into education
  • Hard working and self motivated individual with excellent time management skills
  • Tech savvy and able to confidently stand in front of an audience of students and teachers
  • Self-starter that works well autonomously as well as in a team
  • Adapts and embraces change quickly
  • Strong English skills, both written and spoken
  • Full time access to a car is a requirement for this role

The offer

  • A competitive salary that reflects your experience
  • Career progression within the company for high achievers
  • Location will be in our Sydney office at the Australian Technology Park in Redfern, or remote if appropriate
  • No complex hierarchy or politics
  • Smart Casual dress and flexible working hours
  • Flexible working arrangements, including remotely from home
  • Regular team events, dinners, and drinks

Next steps

If you are as excited by this role as we are then we want to hear from you! Send an email and resume to joinusin2016@edrolo.com.au and convince us why you have what it takes to be successful in this role.

While we appreciate all applications, being a small business means we cannot get back to all applicants, so only shortlisted candidates will be contacted.

Client Support Associate

Looking for a career shift to a company making a real, positive difference? Want to make an impact, and quickly? Have ideas you’re keen to share? Looking for a mission you can buy into long-term? Willing to work hard and solve problems to make a real difference to education? Answered yes to all or most, then read on!

On the back of a successful 2015 and as our client base continues to grow, we’re looking for a switched on, hard working, and passionate person to join our Client Happiness team to help us make a positive difference to secondary school students across the country.

This is perfect for an applicant with a few years of experience in the workplace, either through internships, a grad program, or another avenue. The primary responsibility of the role is client service and support within a varied and fun team. Being a startup, there are plenty of opportunities to hit the ground running and make an impact on our procedures and processes now. Additionally, there is excellent growth potential for the right candidate.

About you

We are looking for someone who will be a long-term rockstar within Edrolo; someone who will become integral to our team; someone who is ready to grow and help grow our business.

This role is ideally suited to someone who has a few years of experience, and is now looking to make a real impact. We're after someone who has a proven track record of achievement and the ability to solve complex problems. If you've achieved great things in life, business, or academia and are ready for a career change then this might be the position for you.

An excellent customer service manner is required, as is the ability to think creatively and get things done. We look for problem solvers who are switched on and like a challenge. You will need to be able to integrate seamlessly with our existing diverse and fun team.

Our team includes people from all walks of life: former investment bankers, teachers, entrepreneurs, publishers, philosophers, engineers, musicians, artists, army officers, accountants, medicine students… We’re united by a passion for getting things done and a solid belief in our mission.

The role

Working in the Melbourne office, the role has a primary responsibility for client support and customer service. This is an entry-level position, ideally suited to someone who has spent a few years gaining experience, and is now looking to make a real difference.

As our client base and office team expand, we have a need for a gun support person to help us 'scale up' our processes and client support. You will have the opportunity to work alongside passionate and dynamic people who are changing the way education is delivered in Australia and abroad.

Key role responsibilities

  • Building and maintaining successful client relationships with secondary schools
  • Managing user account queries by email and phone
  • Assisting students, teachers, parents and school Principals to use Edrolo at full capacity
  • Helping scale up our processes as the business grows
  • Actively contributing to a positive team culture
  • Other tasks as required

Role Requirements

To be successful in this role, you must have excellent customer service manner — it doesn't matter how you can demonstrate this. You will also need:

  • Bachelor degree or higher
  • Outstanding customer service capabilities
  • Moderate or better computer skills
  • Passion for our vision to improve education
  • Ability to understand and work through complex processes
  • Ability to work under pressure and to adhere to deadlines
  • Ability to be creative and improve business processes

The offer

  • Career progression within the company for high achievers
  • Funky office with roughly 40 other great people, in a convenient Abbotsford location
  • No complex hierarchy or politics
  • Smart casual dress and flexible working hours
  • Flexible working arrangements including remotely from home
  • Regular team events, dinners, and drinks

Next steps

If you are as excited by this role as we are then we want to hear from you! Send an email and resume to michael@edrolo.com and convince us why you have what it takes to be successful in this role.

While we appreciate all applications, being a small business means we cannot get back to all applicants, so only shortlisted candidates will be contacted.